Frequently asked questions
Yes, setup is included and will not count toward your rental period. Our team typically arrives 60-90 minutes before your event to prepare, and we take about 30 minutes to break down afterward. For example, if your three-hour package runs from 6:00pm to 9:00pm, we will arrive at 4:30 - 5:00pm. Please let us know if the setup time overlaps with any major activities that could cause disruption. If you're unsure, feel free to reach out—we’re happy to assist!
We typically need a space of at least 10x10 feet with access to power. If you're working with a smaller venue or don’t have a power source available, no worries! Just let us know, and we can explore your options. Please keep in mind that any outdoor setups require prior approval.
All outdoor events require prior approval. Please consult with us to determine if it's possible to set up the photobooth for your outdoor event.
Absolutely! Our booth assistant(s) will be present throughout the entire event to ensure everything runs smoothly.
We only apply a travel fee if the event location is more than 1 hour and 30 minutes away from us.
Yes, We have insurance of up to $1,000,000 and can provide for your venue.
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